Help and user guides
Everything about using your gear, getting it delivered and sending it back if it isn't right. If the answer isn't here, one of us will reply.
Getting the most out of it
How to use your Seat
Your seat has five foldable angles and folds flat to reset. Have a play and you'll get the hang of it in no time.
- 01 Lay the seat out flat to reset the internal locking mechanism.
- 02 Raise the back and it clicks into one of five angles.
- 03 Cycle past the last angle and fold it forward to start again.
Care tips
You can sit on it while wet, but let it dry fully before storing.
It shrugs off salt stains - a quick fresh-water rinse after salty sessions keeps it at its best.
Take the storage bag off when you arrive so your things stay easy to reach.
How to use your Cabana
Think of it like an umbrella, but better. Give it a practice run at home before your first beach day - five minutes once you know the parts.
- 01 Screw in the base pole.
- 02 Attach the top pole and canopy.
- 03 Extend the canopy and fill each corner pocket with sand.
Care tips
Fill the built-in sand pockets to anchor it down on breezy days.
Roll the side wall up on its two tie points, or leave it down for more shade.
Rinse with fresh water and let it dry fully before packing it away.
How to look after your Towel
600gsm of jacquard-woven cotton, 180 x 100cm. There isn't much to using it, but a towel this thick lasts a lot longer if you treat it right.
- 01 Shake it out before you fold it - the jacquard weave lets most of the sand go.
- 02 Rinse with fresh water after a salty session to avoid salt stains.
- 03 Cold wash on a delicate cycle, then air dry once finished.
Care tips
Cold wash on a delicate cycle and air dry - skip the dryer.
Salt stains generally come out in the next wash anyway, so don't stress about them.
Let it dry fully before it goes back in the bag with everything else.
How to use your Pillow
Open the valve and it self-inflates in about a minute. Add a breath or two if you want it firmer.
- 01 Open the valve and let it draw air on its own for roughly a minute.
- 02 Top it up with a breath or two for extra firmness.
- 03 Close the valve and clip it onto your Salty Seat.
Care tips
Clip it straight onto your Salty Seat so it won't wander off down the beach.
Press the valve to deflate, roll it down and it tucks into any beach bag.
Rinse and dry before storing, same as everything else.
Frequently asked questions
We ship from our Sydney warehouse within 1 to 2 business days via AusPost or CouriersPlease, whichever is faster for your area. You'll get tracking as soon as it's on its way.
Free over $200. Under that it's calculated at checkout on your location and what's in the cart. Towels and pillows are light so they're cheaper; the cabana is a bigger product and starts at $15. Express is available too.
Yes, we ship worldwide. It does cost us a lot more, so rates for your country are calculated at checkout based on your location.
You can - select that option at checkout and we'll send it AusPost rather than whichever carrier is fastest.
There's an internal locking mechanism that resets once you lay the seat out flat. Raise the back and click it into one of the five angles. Cycle past the last one and fold it forward to reset.
An internal metal frame to keep it sturdy, cushioning foam to keep your bum comfy, and a durable water-resistant polyester wool fabric wrapping it all together.
The seat folds flat and the padded straps tuck neatly into the back, so you carry it hands-free from the car park to your spot on the sand. The 38 x 38cm bag detaches when you get there.
Five minutes, maybe a little longer on your first go. Screw in the base pole, attach the top pole and canopy, extend it and fill each corner pocket with sand. It's designed for solo setup.
It's stitched to the cabana at the top and rolls down or up depending on how much shade you want, with sand pockets at the base and a 43cm mesh vent for airflow and view. Rotate the cabana so the wall faces the sun rather than moving your whole setup.
Much better than an umbrella, mostly thanks to the sand-filled corner anchors and the extra pockets on the side wall. We still recommend packing down in gusts over 30 km/h.
A bit - less in the jacquard weave areas. We went big on comfort: a large, thick 600gsm towel is far more comfortable and durable, and that's the trade we'd make again.
Cold wash on a delicate cycle, then air dry. If it's had a lot of salt water on it, rinse with fresh water to avoid salt stains, though they generally come out in the next wash anyway.
Designed in Australia and responsibly manufactured with trusted partners overseas, then tested on Aussie sand and surf before it reaches you.
A much higher quality build. Heaps more padding, better foams throughout, cushioned materials around the hinges, a stronger frame and a removable external sleeve so you can wash it.
If it's not right, send it back within 30 days for a refund or exchange, as long as it's in original condition. Head to the returns page to get started.
Yes - 24 months on all our products. Warranty aside, any issues at all, give us a yell and we'll do whatever we can to sort it.
Email hello@saltyseats.com with your order number and a couple of photos of the issue, and we'll sort you out under the 24-month warranty.
Easily. Contact us at hello@saltyseats.com and we'll organise the exchange.
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Covered for 24 months
Our warranty covers Salty Seats products purchased within the past 24 months. A bit of wear and tear is expected if you're getting good use and good memories out of it.
What it covers
Manufacturing defects in materials and workmanship for 24 months from purchase.
Faulty seams, zips, buckles or frame components under normal use.
A repair or replacement, our choice, for any covered fault.
What it doesn't
General wear and tear from everyday use over time.
Damage from misuse, accidents, or not following the care guide.
Sun-fade or salt damage caused by leaving gear wet or unrinsed.
Making a claim? Email your order number and a couple of photos.Start a warranty claim
Still stuck? Ask us.
We're probably out at the beach just like you, so we'll get back to you as soon as we can. We're a small team of actual humans and we'll make sure your issue gets resolved.
hello@saltyseats.comReplies within about 24 hours, Mon to Fri AEST
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