Help & user guides

How to Use Your Seat

Your chair has five foldable angles and will need to be folded flat to reset. Have a play and you’ll get the hang of it... this video will show you how though. 💁

Your Salty Seat is pretty damn tough, but here’s how to take care of it and use it best:

You can sit on your chair whilst wet, but we recommend allowing it to dry before storing.

Your seat is resistant to salt stains but to prolong life you should rinse off after salt water exposure.

How to Use Your Cabana

Setting up is super simple, think of it like an umbrella... but better!

1. Screw in the base pole
2. Attach the top pole / canopy
3. Extend the canopy
4. Fill each corner pocket with sand

Your included side wall is stitched at the top and can be rolled up & tied at the top with 2 tie points. We think you'll end up leaving it down though, the extra shade is lovely.

How to Use Your Beach Pillow

Your pillow has an inlet valve. To allow the pillow to self-inflate, simply unscrew the cap slightly and air will pour in.

Once inflated to the desired level, screw the cap back down to close the valve.

When it's sadly time to leave the beach, you can again unscrew the cap and gently lean on your pillow to deflate it — for convenient storage.

Then just lay on it... duh!

Frequently asked questions

Where is Salty Seats from?

We're a small team (2 people) from South Australia. That's where the idea for Salty Seats was hatched.

We ship from our warehouse in Sydney - for the fastest shipping times (see we do care about you).

Where are your products made?

Our lovely Seats, Cabanas, Towels & Accessories are hand crafted in Guangzhou, China. We carefully selected our manufacturing partner, let me tell you... these guys are legends! Absolute masters of their craft.

Outsourcing our production enables us to spend more time designing & testing our products (beach trips yay), rather than running our own small factory. Which would prove to be rather costly in Australia at this time. Any concerns, give us a yell!

What changed from your first launch?

As some of you may know, we launched in 2023 -> Sold out (awesome) -> went back into product development mode for nearly 2 years -> and now we are back and better than ever.

We didn't think our seat was as perfect as it could be. So we rebuilt it from the ground up with more padding, more premium under layers and more premium materials.

What does this mean for you? Comfier bum!

How does the backpack part of the Seat work?

Main thing you need to know about the seat.

1. It has backpack straps you can use to wear it to the beach - which is the nicest thing ever to keep your hands free.

2. It has a bag attachment on the back. This can be used for storing all your beach essentials. And can be conveniently removed & placed beside you whilst sitting - for easy access to said items.

How quickly will my order ship?

Main thing you need to know about the seat.

1. It has backpack straps you can use to wear it to the beach - which is the nicest thing ever to keep your hands free.

2. It has a bag attachment on the back. This can be used for storing all your beach essentials. And can be conveniently removed & placed beside you whilst sitting - for easy access to said items.

Do you offer global shipping?

Main thing you need to know about the seat.

1. It has backpack straps you can use to wear it to the beach - which is the nicest thing ever to keep your hands free.

2. It has a bag attachment on the back. This can be used for storing all your beach essentials. And can be conveniently removed & placed beside you whilst sitting - for easy access to said items.

Warranty

Our warranty covers Salty Seat products purchased within the past 24 months.

What your warranty covers

We take full responsibility for genuine manufacturing defects. If something is wrong, we've got your back.

If you believe your Seat, Cabana, or accessory has a defect, contact us before first use with photos and your order details.

If the issue is confirmed, we’ll replace the affected part or product at no cost to you.

Examples of manufacturing defects:

  • Incorrect stitching or significant fabric issues
  • Frame components not functioning correctly
  • Fabric sleeves sewn or cut out of tolerance
  • Structural failures unrelated to wear or misuse
What your warranty does not cover

We build our products well. But all outdoor gear has a lifespan!

Normal wear and tear is not considered a defect.

Examples not covered under warranty:

  • Rips, punctures, or tears caused by use
  • Damage from dragging the chair or cabana on rough surfaces
  • Bent frames from improper setup, misuse, or excessive load
  • UV fading or aesthetic changes from sun exposure
  • Mould, mildew, or water damage
  • Rust from storage in wet conditions
  • Cosmetic scuffs, marks, or abrasions
  • Any issue arising after extended use rather than upon arrival

What we do not cover:

  • Returns or replacements for products that have been used heavily
  • Damage caused by incorrect setup, storage, or modification
  • Normal wear, cosmetic ageing, or user-caused damage

Contact us

We're probably out at the beach just like you, so we will try to get back to you as soon as we can. We are a small team of humans & we will make sure we resolve your issues, we promise.

Email us at hello@saltyseats.com 👋