Frequently Asked Questions.
Product
How do I recline my seat?
Your Salty Seat has an internal locking mechanism that is released / reset once you lay it out flat. Then you can raise and click it into one of the 5 reclining angles.
Once you cycle through the angles you will have to reset the mechanism again by bringing it forward to the closed position which will allow you to open it back again to repeat the process.
What is the Salty Seat made of?
We use an internal metal frame which keeps our seat sturdy, cushioning foam to keep your bum comfy and a durable, water-resistant polyester wool fabric to wrap it all together.
How do I detach the bag attachment?
The bag has a reinforced flap that detaches with velcro. This then can be removed and slid through the sleeve on the bag.
This way you can detach your bag so your belongings are by your side rather than getting squished when you lay back.
How do I attach my towel to my seat?
Each Towel comes with a storage strap that can be looper through the handle of your Salty Seat so that it sits nicely on your back when you wear your chair to the beach.
Are they water resistant?
Yes your Salty Seat is water-resistant and can be sat on fresh out of the water without drying off. During testing we sat on the chairs as wet as possible and still have no evidence of white salt stains.
What weight can they hold?
Whilst we have yet to break one we currently can say they should hold up to 120kg.
About us
Who owns Salty Seats?
SS is owned by two best mates in South Australia.
Are you in any stores?
We are currently in a few stores please visit out stockists page to see the locations around Australia.
Please email hello@saltyseats.com and let us know where you'd like to see us.
Do you offer wholesale or bulk order discounts?
We are always looking for new opportunities. Please get in touch here or email hello@saltyseats.com and we will sort out an arrangement or special order.
Where is Salty Seats from?
We are owned and operated out of South Australia. This is where we ship all of our orders from.
Where is Salty Seats designed and produced?
Salty Seats is all designed and operated in Australia with production in China through a carefully selected factory.
Orders & Shipping
Can I make changes to my order?
If we haven't fulfilled your order and already sent it your way then we can fix up any issues! Just get in contact with us straight away at hello@saltyseats.com
Do you ship internationally?
We sure do, anywhere you want it... we will send it. Shipping rates for your country will be calculated at the checkout.
How can I check the status of my order?
You will receive a confirmation email once your order has been received which you can use to check your order details.
Once we have shipped your order you will be sent a tracking number you can use.
Or if you still need help feel free to contact us!
How can I get help with my order?
Send us an email at hello@saltyseats.com for any enquiries and we will be happy to help, alternatively you can head to our contact page.
What are the shipping times?
Generally your order will be shipped same day if it placed before 1pm ACST. Although we do allow up to 2 business days for packing and sending. Public holidays and weekends are excluded as the postage services are closed.
We use AusPost for all of our deliveries and estimates have been sourced from the AusPost service updates. Please note these may vary pending time of year.